Mary Jane Copps is the CEO of The Phone Lady, a North American company that focuses on excellent telephone communication skills. Through workshops, coaching, keynotes, and customized training, The Phone Lady has significantly improved the revenue performance of large corporations, small businesses, international charities, local not-for-profits, universities, and colleges.
After gaining recognition throughout North America as a real estate journalist, Mary Jane began her telephone sales career at the age of 28 when she founded Media Link Inc., a research firm that connected journalists with experts and thought leaders for in-depth interviews and breaking news commentary. She quickly discovered that in order to grow her business she needed to improve her phone communication skills.
And so began her study of the psychology of phone communication. By recording and analyzing hours and days and years of conversations of herself and her sales team, she developed fool-proof methods to capture anyone’s attention on the phone, inspire conversation, book appointments, and close sales.
After selling her shares in Media Link Inc. in 2001, Mary Jane spent several years testing her telephone sales theories on a wide variety of products and services. In each case – software or print advertising, insurance or international travel – her methods worked to increase appointments and, more importantly, grow revenue.
Since launching The Phone Lady in 2006, Mary Jane has worked with over 300 clients providing them with the necessary skills to increase revenue through her proven telephone sales techniques. Throughout each year she participates in a limited number of sales projects, allowing her to continually test her theories, and adapt them to the ever-changing business communication landscape.
Today, excellent telephone communication skills remain essential for any company or organization that wants to continually grow its revenue base. Fortunately, anyone can learn these skills and, with practice, significantly increase their sales results day after day and year after year.
Mary Jane’s expertise has been recognized throughout North America and Europe by a wide-range of business media – radio, television and print – including the Wall Street Journal.
Amazing workshop! I will be bringing this information back to my office to share with my co-workers. I think this information is useful for anyone in any aspect of their life (personal or professional) and will be spreading the word (by phone 🙂 ). Thanks! – Angela MacDonald, Clinical Education Coordinator, Dalhousie University Faculty of Medicine
A great workshop! I learned so much from this that I am actually looking forward to calling existing and potential clients. I really enjoyed how you cater to individual questions to general situations that can be applied to all. – Ryan Meaney, Halifax Hype
I feel like spending the rest of the day calling people I’ve never met! – Natalie Boutilier, Sales Manager at Four Points by Sheraton Halifax
I worked with Mary Jane for over four years early in my sales career. She is both an excellent salesperson and an inspired teacher. I continue to rely on her training in organization, presentation, closing, and customer service skills. I know I am a more successful, profitable, and confident salesperson due to her coaching and support. – Wendell Waldron, Partner, Influence Online Marketing
This was one of the best workshops I have ever attended and I have been to a lot. You are a wonderful facilitator and very easygoing. You are knowledgeable and comfortable conveying your message. Great job! – Shelley Dorey
Celebrated Canadian | Mental Health Advocate
Margaret Trudeau has garnered more publicity than any woman in Canadian history, enduring both the highs and lows of being in the spotlight for so long. Sharing her personal life story, from becoming a prime minister’s wife at a young age, to the loss of both her son and her former husband, to her journey of acceptance and recovery from bipolar disorder, she reminds others of the importance of nurturing the body, mind, and spirit.
Trudeau has authored three books—including her latest, Changing My Mind, which has topped the bestselling charts. Throughout her adult life, she has suffered from the debilitating effects of her bipolar condition. Now, after seeking medical treatment, she advocates on mental-health issues, helping people overcome the stigma of mental illness (which often prevents sufferers from obtaining help).
Trudeau sits on the Executive Advisory Board of the UBC Mental Health Institute as a community advocate, and she is the Honorary President of WaterCan, a charitable Canadian non-governmental agency that is dedicated to helping poor communities in developing countries build sustainable water-supply and sanitation services.
I have owned and operated TrueVista Accounting Solutions since 1991. I have worked in the accounting world since 1981 (showing my age, I know!). Together with my staff our purpose is to help clients understand their business health, through financial reporting. We do it all – large or small, from training the client to do their own bookkeeping, to providing all your accounting needs and reviewing reports that you can understand. Our sspecialityis QuickBooks. I am a certified trainer and advisor with Intuit Canada. Not sure where to turn to for help with your accounting needs. Please feel free to contact us!
Truefaux Films Inc
Telling the world your story
Film | Photography | Writing | New Media Production
Owned by Hannah Minzloff and John Hillis, Truefaux produces and directs television commercials, creates web campaigns, makes corporate and educational videos, as well as produces broadcast and theatrical release drama and documentary films.
Skilled, nimble, and with 20 years of experience in delivering high quality finished media content, Truefaux ensures flexibility and a clear focus on each project.
A One Stop Shop
- concept development
- full production support
- complete post production
- multi-format content delivery
John Hillis has filmed open heart surgery, the struggles of the Solidarity movement, Medieval architecture’s transformations into modern times, the impact of living in crowded London, and teen thespians’ international collaborations. John’s films have been presented at the World’s Fair in Hamburg Germany, at the Krakow International Film Festival in Poland, the International Film Festival in Bilbao Spain, and the prestigious Cleramont-Ferrand Film Festival in France along with television screens across North America and Europe.
Hannah Minzloff is a photo-based artist and a dynamic, highly-regarded educator and community leader living in Dartmouth, Nova Scotia. She facilitates engaging participatory workshops and programs aligned to clients’ objectives, including schools, community-based or corporate organizations. Hannah thrives in leadership situations requiring collaboration, pro-active decision-making, strategic planning and direction, high-impact communication, and human resources engagement. She is trilingual, speaking English, French and German.
We are Digital Content Specialists. We help our clients succeed by making sure they have the best content. Everywhere. All the time. For most new clients, we recommend starting with a Content Audit. This provides a clear picture of content quality and effectiveness across all platforms, with quantitative and qualitative data to identify key opportunities and challenges. Understanding where you are now, is integral to charting the best path to where you want to be!
We can clean up your existing content, organize the best platforms for connecting with your ideal audience, and set up simple systems to help you conquer digital marketing. We can provide in-house training to show you how to do it yourself. And if there are gaps in your expertise, we can create and distribute valuable, relevant and consistent content on your behalf, with integrated metrics to verify the effectiveness of each content stream.
We would love to learn more about your company, your vision, and your content needs. Please contact Kim Scaravelli, CEO, at firstname.lastname@example.org.
- Trust Communications is nationally certified as a Women’s Business Enterprise (WBE Certification #CA00001060) and incorporates local procurement and supplier diversity principles into purchases of both goods and services.
Uptown Media Marketing is an online agency dedicated to helping local businesses grow their profits with their online reputation. Companies and local entrepreneurs know they need to reach more customers but don’t know how to do it.
97% of people between the ages of 18-36 judge a company by their online presence.
92% of customers look for reviews online before considering to do business with a company. (*Bright Local survey 2014)
Marketing a company reputation without a plan to build a good reputation 1st is the way most marketing companies do it. That means if your reputation isn’t great, do you want it managed all over the internet?
We Do It Differently.
We Build the infrastructure to get reviews, and Manage them so if you get a bad review you can address it directly with the customer. Most customers are happy if you work with them to address their issue, and might then become a raving fan. Reviews that aren’t 5 stars can often help you identify a problem in your organization so you can address it and have better customer service. And then we Market the reviews over the internet with our proprietary system to your website, social media, photo sharing sites, and video sharing sites.
- Hollywood Style Review Video commercials
- Professional TV style interviews made into short videos that positions the business as an industry leader in the community.
- Sign-in form to capture customer names and build your list. If you want to sell your company the value of your company is it’s LIST!
- Survey Pages. Get insights into what your customers think
- Directory Listing Services
- Google Maps
- Ads to use anywhere, that are professionally designed by Copywriters and tested to convert
- SMS and Email campaigns
- Feedback CRM that tracks all your data so you know what’s working and what not.
And we will be adding more great services as we develop them
Our Hollywood Style Review Videos, and Industry Leader Videos are syndicated to social media, company websites, and online directories. This builds social proof that your company is the “One You Want To Do Business With”.
With a whole suite of services to choose from we have an affordable solution for any company, small or large to dominate their competition online.
Waldegrove Psychological Services was established by Andrea Cook in a small office out of a chiropractic clinic in October 2003. In 2009, the office was moved to 5121 Sackville Street and the expansion to new associates started in 2011.
At Waldegrove Psychological Services, we want to provide atmosphere for our clients that is warm, familial, encouraging, while also being challenging. Our priority is to empower our clients to find their best-selves and life-balance. We encourage collaboration with other practitioners and are constantly challenging ourselves to find new research and evidence-based treatment options to support our clients.
The We Are Young (WAY) Association is a non-profit organization that works with sponsors, volunteers, and its community to grant unfulfilled wishes to elders living in Nova Scotia. By granting wishes, the WAY Association hopes to raise social awareness around the inequalities of our elders, honour the role they play in our society, and help bridge the gap between generations.
Willow Esthetics Boutique offers an experience of customized, personalized esthetic services that produce results to enhance the beauty and wellness needs of its clients.
The mission of DASC in association with the community, is to provide opportunities for adults with an intellectual disability and support them in realizing individual potential.
As a nonprofit social enterprise, the businesses we run out of DASC are varied and only limited to the imagination. In operation since the mid 1960’s we are the specialists in packaging and assembly, complete mail-out services including collating, printing, shrink wrapping, laminating, metering and sorting. We also are the largest manufacturer of promotional buttons in Atlantic Canada. Out of our new facility in Burnside, we rent state of the art boardrooms complete with smart board and video conferencing technology.
All the revenue from the businesses we run goes directly back into our programs and services for the adults we serve.
Outsourcing to DASC is your opportunity to buy social and receive competitive, quality products and services.
“At Wired Flare we have the privilege and honour each day of telling our clients’ stories. They entrust us with this great task, and to do it well we make our clients’ stories our own. Their stories become ours, and we use our voice to tell them out loud, to put them to work for our clients…to communicate their stories and their beliefs in such a way that their audiences become part of the stories we’re telling.”
– Frances Leary, President of Wired Flare
At our core, we are storytellers. We take an innovative and soulful approach to marketing, which delivers one-of-a-kind campaigns with significant results. What we do is about much more than helping our clients make money. For us, it is about getting to the heart of why our clients do what they do and then helping them achieve their end goals. This has a far greater impact.
We have success in developing and implementing Internet marketing and social media campaigns for organizations worldwide. Experienced with start-up and established organizations, we develop solutions that engage the audience in meaningful and effective online communication in order to brand our clients as the best at what they do.
The end goals, visions and ultimate impact on the world that our collective stories make; that is why we do what we do. And we love it.
Our president and “head storyteller” is Frances Leary. She’s a Texan-Canadian entrepreneur – a storyteller, published author and professional speaker whose MA in Folklore led to the development of a unique marketing approach that now serves as the foundation for Wired Flare. She speaks internationally to inspire and educate audiences on subjects related to social media, online marketing, and the power of soulful communication.
WISEatlantic is a program launched by Dr Tamara Franz-Odendaal in 2011 to:
i) inspire girls to continue with Math and Science into high school;
ii) expose them to female role models working in these fields and teach them about the Science, Technology, Engineering and Math career options, and,
iii) to support professional women working in these fields through workshops, travel and networking initiatives.
eSource Event Registration Ltd. provides innovative bilingual online event registration, planning, and management services for various events.
We are proud to be 100% Canadian owned and operated. Since 2005, eSource has assisted over 20,000 delegates visiting over 125 venues from coast to coast.
Our offerings include:
Online Event Registration
- Bilingual registration pages and support (French/English)
- Interactive floor plans for gala dinners and trade shows
- Customizable registration page to reflect your brand specifications
- Back end access and tailored data collection
- Secure online payment with credit and debit cards
- Registration confirmations with optional charitable tax receipts
- Hosts all data on secure Canadian Servers
eSource Personalized Social Networking Platform
- Opt-in and connect with other attendees
- Personalized event schedule for each day
- Links to sponsors, speaker bios, local attractions, etc.
- View local weather, venue location and floor plans
- Instant twitter feed using event hashtag
Event Management Services
- Meeting Management – eSource attends committee meetings with you
- eSource is committed to fully understanding your event vision and offers valuable insight from years of experience
- On-site staff are available to support your every event need
- Sponsorship calls and soliciting
- Membership Services
Convention Housing Services
- Showcase multiple hotels under one system
- Track inventory of guestrooms in real time
- Maximize and manage multiple guestroom blocks
- Hotel contract negotiations
- Hotel attrition management
I’m a freelance web and graphic designer based out of Halifax. I provide services in website design & development, responsive web design, website maintenance, logo design, and print design to small businesses, and not-for-profits.
I practice in the areas of corporate/commercial law, tax law and estate planning. I have worked extensively as a legal and tax advisor to private companies and their shareholders, including many family owned enterprises and professional practices. I regularly advise clients on corporate and personal tax planning, tax effective structuring, reorganizations, purchases and sales of businesses, succession planning, estate planning, shareholders’ agreements and partnership agreements. I believe in a team approach and work with other professionals to collaboratively determine optimal solutions for my clients. I strive to foster a relationship of trust and transparency, partnering with clients to help them achieve success.